Please download the appropriate sections and complete the appropriate appendices according to the instructions  Many of the appendices are in excel format with the calculations included in the form.

• Appendices 6.1 - 6.6

  • Link to Online Consumer Satisfaction Surveys Entry

  • Appendix 6.1 Consumer Satisfaction Survey English.doc

  • Appendix 6.2 Consumer Satisfaction Survey_Spanish.doc

  • Appendix 6.3 Outreach Consumer Survey_English.doc

  • Appendix 6.4 Outreach Consumer Survey_Spanish.doc

  • Appendix 6.5 Consumer Satisfaction Client Witness Affidavit.doc

  • Appendix 6.6 Consumer Satisfaction Survey Methodology.doc

  • NOTE: Completed Consumer Satisfaction Surveys are not to be included as part of the Evaluation Portfolio Submission.

Please follow the link below to see the full version of the Evaluation Instrument in PDF format.

*Note: Please do not use this PDF version of the Evaluation for evaluation Portfolio Submission.  This PDF document does not include the calculations needed for several of the assessments.  In order to have those values calculated for you, please download the above documents in "Sections with Appendices Required for Submission by January 22, 2010"

Additional Sections and Appendices Available for download